- Occupational/physical therapy report (ADL documentation)
- Neurological reports (TBI/ADL documentation)
- OR report (amputation)
- Hearing test results (for hearing loss)
- Eye test results (for sight loss)
- Speech test results (for speech loss)
- Patient discharge summaries
- Medical summary and/or history
- Patient movement request
- Radiographic reports (X-Ray, MRI, ultrasound, etc.)
- Accident report
- Line of duty (LOD)
- Medical/physical evaluation board (MEB/PEB)
- Other diagnostic test results (e.g., lab reports, etc.)
- Other pertinent documents demonstrating injury type and duration of ADL loss.
You can only file one TSGLI claim per traumatic event, regardless of the number of traumatic injuries incurred in a given event. If you receive multiple traumatic injuries from the same event, you should file only one TSGLI claim, but it should include information about all traumatic injuries suffered as a result of that one event. Each branch of the service processes its members’ TSGLI claims. The Department of the Army says the average processing and adjudication time for a claim is approximately 120 days after the claim application is received. Incomplete forms, missing medical documentation, and incorrect or missing contact information can result in a longer processing time.
Once the Army, for example, makes a decision, the claim is forwarded to the Office of Servicemembers’ Group Life Insurance (OSGLI) for review. It will take an additional 14 business days after OSGLI receives the claim to complete the process, the Army says. If your claim was approved, you will receive a monetary deposit in the financial institution you chose on the TSGLI claim form. If your claim is denied, you will be advised by mail from either OSGLI or TSGLI, and the letter will contain guidance regarding filing an initial appeal, known as reconsideration.